[Resolved]  Vodafone — Call tariff

Address:

Bangalore, Karnataka

hello,

I am actually using the current vodafone number since 3yrs now.I have activated a plan on my phone which
reduces the call tariff to any other vodafone number to 10paise/min but they charged me an excess for 4 days
where my call tariff to any other vodafone number was 50paise/min.I called the customer service they told me that they had a technical glitch due to which this was happening and told it will be sorted as soon as possible and when i asked them about the additional charge they levied they told it cant be refunded when the mistake was from their end.The associate whom i spoke to told me that i wont be done when i asked if i could talk to any seniors on this matter they disconnected my call four times.It was the worst customer service i experienced and also they have not refunded the extra they charged on my phone till now.

Kindly do the needful. You can contact me on my email_id meghana.[protected]@gmail.com