[Resolved]  Vodafone — Careless customer care Executive

Vodafone — Customer care-careless

I am a Vodafone user for 8yrs now... with the passage of time, I was proud owner of 4-mobile numbers with the said provider... But of late this company has just started a loot... They dont send bills correctly, once they send my home address and next to office address(that I no longer belong to)... without my knowledge or request of it... Then I have a plan that allows with the network in Maharashtra & Goa free unlimited talk time... But I am charged if i call one of my own numbers from the same network... every month I have to beg for reversal for first 8-months of service...
Later, I got a higher end mobile handset to use Mobile connect, But intrernet wouldnt work...With great help from some techno friend I managed to speak to worthless customer care (complete ignorance to the fact that he was not from a technical background, and understood nothing of wat me or my friend were asking him). Further without my knowledge or request I was put on monthly rental plann of 499...after trying to convince I hadnt asked for it, some gentleman from customer care realised it was their error (he cannot give me the proof of the same, so no one other then him agrees to it so far). the situations are now getting worst, after I started getting mms as a link and not the picture since June... (whereas I am using the service since 2006.)TO my surpirse one customer care guy was careless enough to hang the phone on me after hearing and reference check, the other clearly took his hands of by stating "Vodafone is not responsible for technical error while viewing an mms"
Vodafone is not resposible for bill charges error,mms unavailable,sim moisture issue,customer care "careless" issue,corporate assist team never replies issue, highest complaint authority never view mail issue, phone calls drop issue, same msg being sent multiple times without our handset knowing of it issue, network issue...

Vodafone is only responsible of collection of outstanding bills issue...

Vodafone — Customer carelessness

Dear,

i am salvinder singh Tarn Taran Punjab i always had problem with vodafone services for which i had complainted but which have been never treated or solved even i had tried to call seniors.

Now i cant call customer care from my mobile no. (ie [protected]) i don't know why i gues they have barred me from calling Customer care. anyways my problem is i am being asked to submit my douments again and again. a week before i had submitted documents but still even after a week ahs passed when i try to make a call i got to hear DOT guidelines saying to submit documents.

I am now fed up with these [censored]ing thing and vodafone **********

i will wait for another week and throw away the sim and get another service provider's SIM connection i am not going to tolerate these harresment any more at this age i am not supposed to shout but when i call Call care people they make do so bcoz they so rude and ill mental people that ai cant stop my self.I had talked from landline care care no.someone was online he Bas**** said directly said he cant help me i asked for senoir's no. but could not call that no. he provided becoz o[censored]nknown reason.

i am going threw away this connection if this isnt start working properly within a week.

I would appreciate if someone senior in Vodafone cals me, but now possible

Vodafone — Careless Customer care Executive

My Vodaphone Number has been deactivated without prior notice.The reason the store employee of Sacret world Wanawadi gave me was irrevalent and again doing all the formality all over again my number has not been activated for which they promised that the issue would resolve within 48hrs.I am sad and frustrated.