Vodafone — EXCESS MONTHLY RENTAL CHARGES

Address:

Punjab

I have taken three post paid connections in the name of my wife bearing No.[protected],
[protected] and [protected] on 03.03.2010 under corporate scheme. My wife is
working as bank officer in Punjab & Sind Bank. I was told by VODAFONE
care centre sector 35 by Ms Megha that the monthly rent will be
Rs.99/- and I also signed a document in which full plan was written
that the monthly rent will be Rs.99/- PLUS 500 min. local mobile 2 mobile will
be free plus CUG free. That's why i have taken the three connections.
Previously i was using post paid connections of Airtel since 2003, I
only shifted to vodafone after assuring vodafone care centre that the
plan which i have signed will be given.

Now i am very surprised to see the first bill in which the company has
charged Rs.150/- monthly rental instead of Rs.99/-. Then i approached
to sector 35 vodafone centre and they (Megha) told me that the company will
charged Rs.150/- rental instead of Rs.99/- .

No documentary proof of Rs.150/- monthly rental provided from the store,

I also talked to Ms Parampreet Walia (Store supervisor) but failed to get solution.
They are pressing me to change the plan of Rs.75/- rental in which CUG is free but
500 min. are not free from the next billing circle.

kindly look into the matter and solve my problem. Kindly charge
Rs.99/- monthly rental as an agreement/ plan signed by me with the
company otherwise i have no option to shift again to Airtel.