[Resolved] Vodafone — charging 1rs per sms after 100 free msg
New delhi, East Delhi District, Delhi, India
my voda number is [protected],im using this number from last 6years.but now voda is getting useless,there customer support is so poor ,kafi baar milane pe bhi inka number nai milta ,my main motive for this complaint is that on[protected] i had a recharge og rs 89 for free msgs in which they are giving 3000 msgs for 30 days..but now they are charging 1rs for per sms after the limit of 11 sms a day ,without any information sms aur anything thye are charging me 1rs per sms,,custmer suport pe call karo toh uthake disconect kardete hai aur phir baat ho bhi toh they are not giving me any complaint number,,there executives also are not aware of this scheme still they are charging me,,ek executives se baat hui toh usne kaha ki ki sir abhi confirm nai ha hai ap mornig mai call karen aur aj[protected] hai inka number hi nai milta mere number se ..yeh bakwas network hai buss lootna ata hai khud k employees ko schme pata nai aur charge kar rahe i will definetly register complaint against them for mentaly harrassing me.
Complaint marked as Resolved Dec 10, 2016
Verified SupportVodafone India Customer Care's response, Oct 29, 2012
Please note that we are working on your concern. We will get back to you with assistance in 48 hours.
Vodafone Customer Care, Delhi & NCR.
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