[Resolved]  Vodafone — cheating in data usage rates

Address:Alwar, Rajasthan

I have a postped conection of vodafone company no.[protected] . i have activated a 3G plan which rentail 250 PM vodafone company provided me 3G plan & charged me 2G standerd data use rates note fair they cheated me and acroos my creadet limit 7 only 6 days bill was Rs. 6022/- this is so high of my avarage bill. normaly my avarage bill made by vodafone is[protected]/- only & vodafone company want that I deposited my unbilled amount of Rs. 6022/- then they activate my service again. this is not fair that they provided me 3G plan & charged me with 2G standerd rates.
please solve my problem .
thanks!
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Dec 15, 2016
Complaint marked as Resolved 
Verified Support
Sep 20, 2012
Vodafone India Customer Care's response
Hello Rakesh,

We wish to inform you that we have called you several times. However, there was no response. Please share an alternate contact number and a convenient time between 9AM and 6PM here http://tinyurl.com/79emtab so that we can assist you further.

Regards,
Vodafone Customer Care, Rajasthan.
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