[Resolved] Vodafone — Company has given a huge bill of Rs 278977 | |||
I have a Vodafone connection (Mob: [protected], Punjab circle), my details are as following: • Plan: 250 per month, which gives 25000 seconds (local and national) • Vodafone connect: Rs 199, which gives 3GB data (This was activated on September 22, 2012) • Credit Limit: Rs 3000 I got a bill of Rs 27897.17 for the billing cycle ending October 21, 2012. This is very ridiculous that how can this much be my billing amount. In last six months my bill amount was always below Rs 1000/- This is really shocking news and is completely out of my budget. I am not able to eat and sleep after getting this much bill, I am in great depression, Vodafone’s customer care executives do not give satisfy reply. Few weeks back I asked to customer care executive that why this much amount is shown in my account, he told “this amount does not include tax, discounts and your data and calling plan and anyhow you will not get a bill above your credit limit, because once you cross your credit limit Vodafone gives you a call and asks you to submit some amount to continue the service.” This amount is very very big and unimaginable it is very shocking and if something happen to my mental or physical condition Vodafone will be responsible for that. I have all the proofs and messages for activation of plans services etc. Balram [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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