[Resolved]  Vodafone — Complaint Mail for Extra Charges in the Bill

Address:

Mumbai City, Maharashtra

To Whom It May Concern,

I Ms. Valerie Fernandes your postpaid facility user is writing you a Complaint Mail stating the following issues I would like bring it to your notice.

1) I have been charged with an amount of rs. 75/- for Itemized Bill, my number is [protected].

2) As per my discussion with the First Bill Desk Executive, I was clearly informed that No Charges will be posed for Itemized Bill. My Bill is sent to me on my Email Id.

3) As well as the Vodafone Center Executive also assured me saying that Itemized Bill would be free for me for lifetime , Since I would be getting by Bill in E-Billing.

4) This issue is yet unsolved. And my bill is due for 05th June 2013, still In have not received any Clarification from your end.

Please find the attached Bill Snapshots in which the extra charge marked in Red Circles.

Requesting you to please look into to the matter asap and revert to me on the same.


Thanks & Regards

Valerie Fernandes
[protected].