[Resolved] Vodafone — data pack settings issue | |||
I have a problem with my internet pack settings that is provided by vodafone.. i have faced this problem before too.. they have rectified and solved the problem instatntly in the previous complaint.but now i have got the same problem after 2-3 months.they have told i ll get a call but my works have stopped because of no internet since 2 days.previously they did their task very fastly but this time m getting no response.they need to send a proper setting to my phone which will solve the problem.i kindly request them to do it as soon as possible. my number is-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 7171 5000 (HQ)
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vodafone/ data service — problem not solved
I am a old Vodafone Data service user( Internet on Blackberry) having a post paid connection, Mob No [protected] using Data plan of 1099/- monthly . I came to know that Vodafone have the same unlimited prepaid monthly plan of 399/- . I went to the Vodafone Shop on Dec 28th 2011 at Kalyan and the customer executive told me not to go for prepaid instead told me he would give me the same plan in Post Paid from the subsequent bill Cycle. To my surprise i did not recieve the bill for the subsequent month and my Data plan was still 1099, which i came to know from the call centre. After talking several times to the customer executive and going to the Vodafone shop, things were as it is and i did not receive the bills. in the month of March frustated, i got my post paid no disconnected.I bought a prepaid card of Vodafone and activated the Data service no [protected], thinking pre paid would be better.i Activated my Gmail account on my Blackberry and subsequently when i logged in to the Vodafone web Page for creating another account the web page showed an error. on continously contacting the customer executive and then went to the Dombivali Vodafone shop, the shop said they cannot help me as the concerned dept is not lifting the phone and i need to send a mail to vodafonecare.[protected]@vodafone.com.
Is this the way the country's leading mobile service provider operate?
Can any one help me?
Regards
Rajesh R Iyer