[Resolved] Vodafone Datacard — automatic disconnect | |||
Dear Sir my name v.palanikumar i purchased vodafone datacard and sim datacard automatic disconnect and low speed i visited vodafone store in r.s puram coimbatore then they told that sim problem ok i purchased new postpaid datacard number:[protected] same problem continue compliant in vodafone store ,customercare,nodal officer,applate i sent a more compliant in mail and phone call no replay in nodal office no replay i spoke nodal officers in tamilnadu swetha ,sruthi tamilnadu nodal telecalling team customer behaviour is very worst please solve datacard problem or refund the cash Thanks&Regards v.palanikumar ph:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
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VODAFONE/Data Card — Connection getting disconnected frequently!!
Just to bring this to your notice we took a DATA CARD with plan of Rs5999 Data only plan, 1GB free every month and in case we exceed this limit then charges applicable, When we get our bill we see that a we are billed under a wrong plan of RS 499 of monthly rental, have visited the vodafone center located in sec-18 noida, more than 10 times a month, beyond this every week internet gets disconnected and every week we have to visit vodafone centers located in sec-18, its beyond the limit now this is strictly unprofessional, i would want if you can highlight this case and rectify my problem, the executive have been very unprofessional in handling this as he always leaves the complaint unactivated and today when we tried to raise the complaint with them, they did not respond at all.