[Resolved]  Vodafone — Tariff

Sir/Madam,

I am Rakesh([protected]) i have been using the vodafone network. But now i got vexed up with it. My old tariff was 25p Local V2V, 1 rs for other local, 10ps /sms for local.

My validity was about to expire on 11'th of July.

I dialed 55500 for special offers on Vodafone prepaid and i was said that "ON UR CURRENT TARIFF RECHARGE WITH 888 AND GET Rs400 TALK TIME AND VALIDITY OF 1 YEAR "

But I used to be charged Rs1.30 for STD therefore i had activated STD 31 Pack. Everything went Normal(Local V2V calls at 25p and V2V SMS at 10p) for some days. But i have been charged rs 1 for local V2V and Rs 1 for local SMS. I got vexed up now and recharged with 32 for low calling tariff there was NO USE.Now I recharged with 77 for low local tariff.

I had contacted with vodafone call center but the answer was not satisfactory.

I got vexed up with VODAFONE now. Please let me know whether it was just to fool the customers on 55500 who choose the special offers.

I have lost money but its not the problem for me but I was dejected by the way u handle with customers by saying one thing and implementing other.

PLEASE for Gods sake let me know what was wrong with VODAFONE in dealing these situations. If this continues with many customers you may have to lose many valuable customers.

Let the old tariff applicable for me or PLEASE CHANGE the offers u are saying on 55500 and fooling the customers.

If this kind of problem is being faced by educated customers i don't know how the uneducated vodafone customers are facing.

Expecting a quick and fair reply,

Thanks and regards,
Rakesh,
[protected].

I wanted to recharge my vodafone prepaid phone with a voucher of full talk time.I surfed the vodafone
karnataka site and found that Rs200 full talk voucher/card is available.
so i recharged my mobile using the net banking of CITI bank with the amout of Rs200. But the talk time i received is only Rs181.33. When i contacted the customer care i got the answer.."the offer is not valid now"
.It is the vodafone company responsibilty to update the site with proper information.

I feel cheated of my Rs19. I want it refunded in my mobile.

Thanks
Hussaini
mob:-[protected]

I complain that you don't have good scheme of voda to voda unlimited free calling kindly provide me some good tarrif otherwise I'll change the network

Hi Vodafone Company I am vodafone sim user and i am as Field Executive at SofAge Informatin Technology ltd Pune my request you plz provid me v2v any service for contact my softage. team so. Plz provide me service me



Thanking You