[Resolved]  Vodafone Dealer — Vodafone Dealer Prepaid

Address:Bangalore, Karnataka

Mail below sent to Customer care - Vodafone Karnataka
**********************************************************
Hi,

Two weeks back I took a Vodafone Prepaid SIMCARD(No.[protected]) from the following dealer:


Misry Communication

412/2 Hennur Maruthi Nagar, 4th Cross
10th Main, HBR Layout, Kalyan Nagar
[protected]


I have paid 60/-Rs and my ID proof along with my photo.

After two days of activation I received a message from Vodafone that documents are not submitted. However, the dealer above is claiming that documents have been submitted to Vodafone.

The dealer has been following up with some middle men or someone in vodafone for last two weeks but no resolution.

Now the situation is such that I have take another card from another store.

However, I would still request you to atleast get me my ID proof copy and Photo from the above dealer or vodafone and collect the SIM CARD(which is with me). I will not be using this number ([protected]) anymore.

My objective and concern here is to prevent misuse of my ID proof copy and photo ID which currently is not traceable after submitting to the above dealer.

I would appreciate if this issue is tracked down and my documents can be returned.

Thanks & Regards,

Vasant Variar
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Dec 14, 2016
Complaint marked as Resolved 
Verified Support
Sep 03, 2012
Vodafone India Customer Care's response
Hello Vasant,

Please visit your nearest Vodafone Store and submit a written request for the same.

Regards,
Vodafone Customer Care, Karnataka.
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