[Resolved]  Vodafone — Deducted money from balance without any notification

Address:

West Bengal

on 20.02.2013 my vodafone connection phone number as [protected] had balance of around 23-25 rs. I do not make calls frequently,so the recharge amount is very less. But on that day evening I made/ receive a call and after disconnecting the call I found I have 23 rs. and some paise is left in my balance. On the very next moment a message came on my mobile saying that some caller tune is fixed up wit my mobile and 15 rs. is deducted , in the next second again a message came that some other caller tune is activated and 10 rs. is ducted more and it will be valid for 60 days. Instantly I have deactivated the caller tune as I have never ever requested for that kind of service.

What the hell is this with this kind of giant network company like Vodafone???

As I do not recharge so many times and do not call frequently they have stolen my money from account balance and by cheating.

It is not the matter of 20/25 rs. but it is the matter of theft and cheating.

I want a solution of it.