[Resolved]  Vodafone — deduction

Address:Mumbai Suburban, Maharashtra

7 message came from 54999818 saying ' thanks for using our service' one after another and deducted 21 INR from my number [protected]. Please refund me and dont send me those messages anymore!
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Oct 04, 2012
Vodafone India Customer Care's response
Hello Chotu,

Thank you for speaking with us. We will get back to you with an update in 48 hours.

Regards,
Vodafone Customer Care, Mumbai.
Complaint comments 

Comments

4 message came from 54999818 saying ' thanks for using our service' one after another and deducted 18 INR from my number [protected]. Please refund me and don't send me those messages anymore! i didn't expect this level customer service from customer oriented company vodafone.I have called on customer care number but they are just hopeless, they are saying that i have activated those services myself.also same deduction also happend in my account few months ago. i am customer of vadofone since last 4 years. please either do refund of deducted amount in my account or i have not option to Port Out from vodafone.

VODA FONE IS A FRAUD TELE COMPANY BE AWARE I[censored] ARE A POST PAID CUSTOMER. I HAD ALSO FOUND FRAUD IN BILLING AND THEY NEVER RESPOND TO CUSTOMER GRIVANCES. INITIALLY I IGNORED BUT WHEN I SEEN HEY ARE EVERY MONTH CHARGING SUCH AMOUNT IN BILL HEN I COMPLAINT. THEY ALSO CHARGED FOR INTERNET WHEN M HAND SET IS NO COMPITABLE OF GPRS OR NET ON MOBILE.

THERY GIVEN ME TWO CORPORATE CONNECTION SAYING THAT IT IS UNDER CUG BUT THAT IS ALSO CHARGIBLE.

****************TOTALLY FRAUD****************

SHASHI KANT SINGH
CONT. [protected]
SORRY
IT IS NOT VODA FONE BUT IT IS IDEA CONNECTION. SORRY FOR ERROR.
INCONVENIENCE REGRETTED.


BUT THE SERVICE PROVIDER IS IDEA.


SHASHI KAN SINGH
[protected]

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