Vodafone — Deficiency in 3G Internet services | |||||
Iam using this vodafone number ([protected]) since last many years and have been subscribing to the vodafone 3G services every month. However from last 2 months Iam facing a sudden downfall in the speed of 3G services thereby causing alot of inconvenience to me. On making a complaint to the customer care executives I haven't got any satisfactory response and the problem still subsists. The Internet works really slow and thereby causing a breach of the commitment o[censored]pto 21 Mbps speed that has been made by vodafone. I would also like to know the address of vodafone Delhi's head office address to send them a legal notice for the same. Praney jain, [protected] Was this information helpful? | |||||
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Vodafone — deficiency of service
Vodafone has been taking Rs. 30 per month for missed call alert service, which notifies by sms calls that have been missed due to out of coverage/switched off state of phone.My phone was switched probably early morning till afternoon on 22-April. I did not get any missed call alerts. When I complained to their customer care, I get an sms saying that my missed call alerts service has been activated.
This means that they were taking money from me for the past several months for a service which they had basically not activated.
I would like a refund for this.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — deficiency in service
sirI am using my these no [protected], [protected] for more than six year .
whose bill was paid by with my credit card with auto debit facility and everything is going well till dec10 .My jan bill was not debit from my card and they are harrsing me to pay the bill then i have cantacted vodafone store regarding that and find resion they are labling is your card has been expired by reapeated request but in vain .At last i have paid the bill from that credit card which they are calling expired .But now they have crossed the limits now one of my no having[protected] thet have barred the outgoing service from today[protected].I have given complaint but they dont have proper answer to my query .They simply said we have got mail to discontinue the service . i have recording of the conversation with executive for your kind persual . Is this is the criteria of the company without informing the services were withdrown the harrasment which is occuring due to this behavior of the company will effect me and i want compansation from the company please look into matter and resolve the matter soon otherwise i have to see futher action