[Resolved] Vodafone — about sim card | |||
mera mobile dt.12.06.10 (7:55 pm approx) ko gum gaya tha. 13.06.10 ko subah custmor care me complaint kiya. 14.06.10 app.2:30 pm ko vodafone store se new sim card liya . do din tak activet nahi ho paya . 16.06.10 6:30 pm ko dusara sim card diya do din tak activet nahi kiya . 18.06.10 dopahar ko vodafone store me Mr. sameer ne kaha ki kisi dusara new sim me activet kiya hai wo sim apke ghar pahucha denge(home dilevery) . LEKIN ABHI TAK 22.06.10 1:00 PM MUJHE NEW SIM NAHI MILI. MOB.NO.[protected] 1ST SIM NO. H[protected] 2ND SIM NO. H[protected] 3RD SIM . ? KRIPYA COMPLAINT PAR QUICK ACTION LIJIYE Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
I Ankit Manoj Valia using Vodafone Service i m having a Postpaid service & My Number is [protected] recently i have lost my mobile and i went to Vodafone Shop in Kandivali @ Raguleela branch, i asked them to alot me a new sim card they asked me abt the identification i alot him a Pan Card Colour Xerox n then he asked me for orignal pan card i tried to explained him that i don't have my original rightnow with me i showed my Company photo id proof that i only Ankit Valia but then also not did not give me the Sim card because of my security i totally agreed that they are right but when i asked them the 1question that previously when my sim card was faulty vodafone people ready to replace my card with in second n din't asked me abt any of the document at that time i again asked them when the mistake is from vodafone side vodafone people won't ask for orignal photo id proof they just alot why because the problem is from vodafone side and after that i asked manager of vodafone at kandivali ruguleela branch that kindly please give me in writing that u people won't ask abt orignal when the sim card is faulty cause they said we won't require so Manager Denied it. (i personally went 3times for this )
so the main thing is when its customer time they cannot help or adjust it but if Vodafone company is in fault they don't require any documents or any original and alot it very fastly i have an object here so plz plz plz take the neccary action regarding Vodafone company as soon as possible.
I Ankit Manoj Valia using Vodafone Service i m having a Postpaid service & My Number is [protected] recently i have lost my mobile and i went to Vodafone Shop in Kandivali @ Raguleela branch, i asked them to alot me a new sim card they asked me abt the identification i alot him a Pan Card Colour Xerox n then he asked me for orignal pan card i tried to explained him that i don't have my original rightnow with me i showed my Company photo id proof that i only Ankit Valia but then also not did not give me the Sim card because of my security i totally agreed that they are right but when i asked them the 1question that previously when my sim card was faulty vodafone people ready to replace my card with in second n din't asked me abt any of the document at that time i again asked them when the mistake is from vodafone side vodafone people won't ask for orignal photo id proof they just alot why because the problem is from vodafone side and after that i asked manager of vodafone at kandivali ruguleela branch that kindly please give me in writing that u people won't ask abt orignal when the sim card is faulty cause they said we won't require so Manager Denied it. (i personally went 3times for this )
so the main thing is when its customer time they cannot help or adjust it but if Vodafone company is in fault they don't require any documents or any original and alot it very fastly i have an object here so plz plz plz take the neccary action regarding Vodafone company as soon as possible.
my name&add : p, k, nawathe, 74/6, type II ordnance factory estate, dehuroad pune
pin - 412101
pin - 412101
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
I am Gyanranjan Padhi (vodafone number:[protected])working as Software consultant in Bngalore ,i have used your company sim cards from 18th feb 2008.during then time of entered the sim cards in my mobile i have not submitted the documnets what ever you requirred but later i have deposited the docs.still m facing the problem i.e out going call are cancelled from my mobile.when ever i dialed a number a message prompted immidiately saying that"you need a special sub scription .....please dial 111" but i am unable dial 111 also.please verify the matters as soon as possible .i have benn facing a severe problem due to that.
Thanks
Gyanranjan Padhi