[Resolved]  Vodafone — Delay in activation of number and in closing an existing number.

Address:

East Delhi, Delhi

Am not getting any status of mu new connection that I had applied for on 2nd May 2012. The new no. assigned in [protected]. However the same has not yet been activated, nor am I getting any progress status. Have only been asked to wait since 2nd May, the date on which I hd applied for this number. Secondly, another request for closure of a number is also not being addressed to. Have put up repeat reminders, but not a single revert in last 6 days. This is the kind of delay with which they respond. Am utterly dissatisfied with the services of corporate connections of Vodafone. There is no particular Relationship Manager for corporate connections, and the vodafone stores do not service or give information of the corporate connections. Since last 8 days I have been trying different helpline numbers - 198 and 111 but to no avail. My both queries remain unresolved.

I would like to state the name of the persons involved. MR. Sandeep Singh (Supervisor at 198 helpline), Mr. Lalit Kumar ([protected]) who took my form and documents, His supervisor - Mr. Manoj ([protected]). Finally have routed my request to Mr. Prashant Hojiani, and he has again asked me to wait for another 4 hours before he can check and revert. Please take an action against the vodafone corporate service care personnel for their poor services. Request your attention in resolving my issue.