[Resolved]  Vodafone — Deficiency, lack of transparency and dishonesty in service

Address:Delhi

The elan and audacity with which Vodafone is functioning in its fiefdom called India is mindboggling-and all with the tacit support of the TRAI. Call Dropping has become a daily and most charactristic feature of Vodafone's service, coupled with the unsolicited and most annoying messages being forced on the unwilling customers merely for increasing revenues. Apart from providing a most expensive but poor network service, not one single call can ever be complete with less than three call drops-thus multiplying the revenues of this service provider. IN ADDITION, EVERY TEN MINUTES ONE GETS ALL SORTS O[censored]NWANTED MESSAGES, ALL CHARGED ON A NETWORK WHERE ALL OUTGOING AND INCOMING CALLS ARE METERED AND CHARGED! And, there is no respite from this torture by a company refusing to pay Indian income tax and without any DNC facilty!
No use writing to TRAI who DO NOT RESPOND or take any action!
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Aug 13, 2020
Complaint marked as Resolved 
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I completely agree with the above complaint and statements as I have the same problem with Vodafone. Repeated request to vodafone (over last 2 years) they now tell me that they are unable to improve the service. If so they need to refund the charges to the customers.

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