[Resolved] Vodafone — activation of missed call alerts own their own discretion

mansi2188

from New Delhi, Delhi

Address:

Delhi

a vodafone customer executivecalled me up today at 2:48 pm from [protected] and was informing me about the activation of MCI alerts on my number([protected]) where as i didnt rqst 4 ne such activation.these people are activating MCI alerts at their own discretion chossing no. randomly.
it was earlier activated on one of my other no. as well and the balance deducted was not credited back and the executive who reverted back was extremely rude
the customer service of vodafone is actually useless.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bhatiagaura

from Panipat, Haryana

Vodafone — miss call service activation refund

there was a call from vodafone office they tell me that you have won a samsung tv because i was there special customer.they tell me that we have activated miss call information on your number and they have deducted a balance of 30 rs
and they have not given me samsung tv.
i have called customer care on 198.they tell me you have won nothing
and the number from which i got call ([protected]) they tell me you have won a sure gift.
and they tell me lie for activation of service.
and i want refund of my money
your faithfully
Gaurav Bhatia
([protected])