[Resolved]  Vodafone - Delhi / Gurgaon — Network Problem

Address:

Gurgaon, Haryana

Hi,

I am using a vodafone number since Dec-2010. I had started facing some network issues since morning of 7th Sept 2011. I had called Customer Care to register a complaint but they gave me a fake assurance of 24 hrs than again for 48 hours for 4 days.
After 4 days today they are telling me that "
However, despite our best efforts towards optimization of the network, due to technical and other problems beyond our control, there could be certain points where indoor coverage may not be that good. This could be due to the presence of big structured buildings, as in your case.

Nonetheless, our network engineers have thoroughly investigated your complaint and have tried to find the possible solution under the circumstances. Maximizing and optimizing the network for an error free service is an ongoing activity of Vodafone.

Further. We would like to inform you that as per the feedback form our specialized Vodafone care team that the address is in weak indoor area, so that it is in under observation for the two months. Your service request number is [protected]." *Copied from their E-mail"
I had spoken to othere people in my neighbourhoob, they are also facing the same issue.

Vodafone is not caring to correct the problem whereas they are seeking time of two months to correct the problem.

Request you to please take this issue with appropriate authority in Vodafone and help to get a resolution.