Vodafone — disconnected the number without informing

Address:

Mumbai City, Maharashtra

I have been using Vodafone number from past 7- 8 years. I am using my Delhi’s number on roaming since December 2012 in Mumbai.. But my handset got damage on 15th August.. When I got anew handset, I got the shock that Vodafone has disconnected my number due non-usage. How could they do this to their loyal customer that too without giving any intimation on mail or alternate number? When I called up their Delhi Customer care, I got a reply they cannot do anything. The number will not get activate. U can come to Delhi and visit a Vodafone Store. What kind of customer care executives they are?? I want my number activated..