[Resolved] Vodafone — disconnection of sim without any reason | |||
I called customer care on 30.01.13 for getting message pack activated on my vodafone no. n it got activated on 01.12.13. Next day I got call from customer care, I received the call but it got disconnected due to signal problem. Then customer care didnt call. The very next day my sim was disconnected (in customer care words suspended). When I enquired, the customer care said that i complained that I have been transfered to different place so I want my sim to get disconnected (but I didnt do so), then customer care agreed to activate the sim. But he didnt do. I again called then he said tht I have complained that my sim is lost so I want my sim to get disconnected (but i didnt say anything like that). Now the customer care is talking very rudely and not getting my sim activated. There is no where my mistake so why should I go to vodafone center to get my sim activated. There is fault from vodafone side that they have mismanaged the information and disconnected my sim. Was this information helpful? | |||
Dec 27, 2016 Complaint marked as Resolved Verified Support Feb 09, 2013 Vodafone India Customer Care's response Hello Shweta, Please share your contact number with us at http://bit.ly/VMjNDZ and we will get back to you with assistance. Regards, Vodafone Customer Care. | |||
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vodavone — Disconnection of sim
My SIM of vodafone in motorola set is not working despite I have valid IMEI number for my handset.It is known that if IMEI number is not found in any handset then handset will be deactivated but in my case I have correct IMEI number, but my SIM has been disconnected by service provider.