[Resolved] Vodafone — Discrepancy in the offer specified in the company portal and the benefits received on recharge | |||
I have recharged my mobile with Rs.98 denomination for GPRS Bonus Cards, when i checked in the online portal(website)of vodafone the benefits for this denomination is displayed as 2GB GPRS Browsing valid for 4 weeks, but on recharging i m credited with 1.5 GB of GPRS Browsing. On calling the customer service center the feedback provided is the plan has been changed recklessly. Customer service person said that the plan has been 22 days back.I have recharged on[protected] and the plan was changed on[protected] but the changes were not updated in their website. Was this information helpful? | |||
Dec 7, 2016 Complaint marked as Resolved Verified Support Jul 03, 2012 Vodafone India Customer Care's response Hello Sagarpabba, We would like to inform you that we're looking into the matter and will get back to you with an update soon. Regards, Vodafone Customer Care | |||
 2 Comments | |||
Comments
To
The Manager
Vodafone
Delhi NCR,
Dear Sir/Madam,
I, Vikram Singh, vodafone customer having mob no-[protected] i am too much fired because of the deduction in my account with the intimation that i am using internet on my mobile but actually i have not yet used any internet service.Deduction was regularly happened before 10 days. Please solve the problem otherwise i have to go for Portability option.
With Regards,
Vikram Singh
[protected]
The Manager
Vodafone
Delhi NCR,
Dear Sir/Madam,
I, Vikram Singh, vodafone customer having mob no-[protected] i am too much fired because of the deduction in my account with the intimation that i am using internet on my mobile but actually i have not yet used any internet service.Deduction was regularly happened before 10 days. Please solve the problem otherwise i have to go for Portability option.
With Regards,
Vikram Singh
[protected]
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The Manager
Vodafone
Delhi NCR
I am rahul khurana used vodafone since 5 year. i am 22 connection holder in voda fone. i am taken one new sim card ([protected]) in vodafone store NIT Faridabad and your customer care representative (Mr Kuldeep Singh) are ask this number are activate within 4 Hour but my 3 days lost and my mobile sim are not activate. so please sort out my problem on very urgent base.
With RRegards
Rahul Khurana
[protected]