[Resolved]  Vodafone — Disgraceful Service At Vodafone Store

Address:Dehradun, Uttarakhand

Since i may have to leave my city for 3 months. I submitted my request at 111 to convert my mobile number [protected] from post paid to prepaid. After that when i visit vodafone store they ask me to pay my previous bill amount plus usage till now plus whole rental of this month i.e. around Rs450/-. When i confirm it at 111 they informed me that rental will be charged only on daily basis rather than monthly basis.

And when i ask Vodafone Store they keep providing me wrong information. And After that the behaviors of the that vodafone store person become so ignoring and rude that today i feel so mental harassed.

At last they ask me to pay rupees 305/-( three hundred five only) , which i pay (Receipt No.: UPW037C121208_905989) and i submitted my form and Documents at Vodafone store and they provided me a new SIM, But i still have doubt over there integrity and actions.

So I request you to kindly look into this matter urgently and pleases provide inform about my request status.


Sumeet Bhandari
mob: [protected]
email: [protected]@gmail.com
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Dec 26, 2016
Complaint marked as Resolved 
Verified Support
Dec 12, 2012
Vodafone India Customer Care's response
Hello Sumeet,

We trust that your services are working fine now. Thank you for speaking with us.

Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal.
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