[Resolved] Vodafone — Document not returned by vodafone | |||
Dear Sir, I contacted vodafone for Prepaid to Postpaid Conversion on dated 08/05/2012. One executive come to me and I submitted my Pan Card copy, Licence Copy, One Photograph and SIM CARD Photo copy to him (Self Attested) with One person address proof for identification purpose. There is a problem for my address, then executive told me that they will call me and i will confirm the full address over phone and gave me the Post paid SIM. But due to some personal problem i was unable to attend the call of said executive and i missed the Mobile No. also of executive, then I called customer care No. so they told me that we donot have any information regarding this trascation, you have to contact vodafone office/Nodal Office. But I am regularly trying to available nodal officer no. but this is showing not available. Then i am continuing sending the mail to all concer persons including Nodal Officer, But i am just receiving the system generated mail. Nobody is responding. I have also told them that If you are not interested to provide me Prepaid to Post paid Connection then its ok... Please return my document. But still i didnot get any response from any person from vodafone. This is hieight of mismanagement, I have also confirm my address over Mail. Please sir, Look into the matter and do the needful. With Regards, Yogesh Khandelwal My NO. [protected] Was this information helpful? | |||
Dec 10, 2016 Complaint marked as Resolved Verified Support May 30, 2012 Vodafone India Customer Care's response Hi Yogesh, Thanks for writing in to us, we trust our Nodal Officer was able to address the matter. Regards, Vodafone Customer Care | |||
2 Comments | |||
Comments
Is any body is there in the vodafone company to solve my issue by activate my SIM or return back my document. You are telling by mail that i denined to migrate the connection .. Who told you about this. I think you are mis using my document thats why you are not activating my sim or not returing my document.
With Regards,
With Regards,
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I am still awaiting for the response from the nodal officer/customer care executive.
With Regards,
Yogesh Khandelwal