[Resolved]  Vodafone — duplicate sim not issued

Address:

Pune, Maharashtra

i would like to make a complaint against vodafone for not providing proper service.
because of some external damage my sim card (ph no-[protected]) was not working and i wanted to get a duplicate sim with the same number as soon as possible.
Because the sim was of maharashtra state (pune) and i was roaming in jharkhand state (jamshedpur) i had to face a lot of harrassments. i still dont have number with me. i went to the vodafone mini store in jamshedpur with my id proof so as to get a duplicate sim issued. A guy named mr. prem was the only staff there.He had no clue as to what to do, he just said that i will have to go to vodafone head office in ranchi. i enquired with a friend in pune and the vodafone mini store guys there said that i can get the sim if i sent my id proof documents to them through courier. i did that and when my friend was there with the documents they simply denied issuing me a sim.i still dont hav the number with me because of which i am facing huge losses. if this is the way people work at vodafone then i am sorry to say this is the worst service provider i have ever used. if vodafone doesnt care about its customer then i think it should close down its operations. very disheartened to see vodafone do this.
if any of the vodafone guys care and can solve this problem please revert back at [protected]