[Resolved] Vodafone Essar Mobile Services Limited — pls stop all services of my vodafone postpaid | |
i am saumik belel my vodafone no is [protected]. i would request u to stop the services of this card immediately. all outgoing and incoming services totally. as i have faced a lot of inconvinence from ur side. the reasons for stoping u r services or not using the card is informed by me at ur goregaon-e, mumbai vodafone store or gallery to ur csr mamta kulkarni. i have also informed to cust service at 111 and to collection agents the problems faced by me before 4 of november. i informed them all. i have informed mr gimmy at 111, to mr abshik at 111 and also mr imran imran ansari at cust care. i have also requested them to stop the services before 4 oct. the problem which i am facing is i have not received the gift that is reebok watch its already 1 and a half month. also my outgoing services where stopped bcoz i did not paid my bill, although i have informed why i delayed my payment. no body called to helped me. so i dont want to use ur bill services anymore and also deducting my deposit amount (rs.300) pls send me a fresh statment at my billing address and also i have informed before 4 nov i am not going to pay any rental or taxes for this current will which get generated on 4 dec no charges or rental for this month i am not using ur services and cust care did not helped me at all regarding my problems ... pls do the needful imediately and pls msg me on my vodafone no or let me know imediately by calling me on my vodafone no [protected] and i am not to use this vodafone no any more after 6 novmber, 2009i am mr saumik belel my vodafone no is [protected]. i would request u to stop the services of this card immediately. all outgoing and incoming services totally. as i have faced a lot of inconvinence from ur side. the reasons for stoping u r services or not using the card is informed by me at ur goregaon-e, mumbai vodafone store or gallery to ur csr mamta kulkarni. i have also informed to cust service at 111 and to collection agents the problems faced by me before 4 of november. i informed them all. i have informed mr gimmy at 111, to mr abshik at 111 and also mr imran imran ansari at cust care. i have also requested them to stop the services before 4 oct. the problem which i am facing is i have not received the gift that is reebok watch its already 1 and a half month. also my outgoing services where stopped bcoz i did not paid my bill, although i have informed why i delayed my payment. no body called to helped me. so i dont want to use ur bill services anymore and also deducting my deposit amount (rs.300) pls send me a fresh statment at my billing address and also i have informed before 4 nov i am not going to pay any rental or taxes for this current will which get generated on 4 dec no charges or rental for this month i am not using ur services and cust care did not helped me at all regarding my problems ... pls do the needful imediately and pls msg me on my vodafone no or let me know imediately by calling me on my vodafone no [protected] and i am not to use this vodafone no any more after 6 novmber, 2009 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Vodafone — Discontinue service to my mobile
Dear Sir,I requested VODAFONE on 08th July,2010 to discontinue service to my no.[protected] because o[censored]nwanted calls.I was waiting for their action for five days but there was no action from their side,then after I complained several times to help line 198.Every time their executive assured me service will be discontinue within next 48 hours.And now this is 30th day running after my request but still there is no action.On 27/07/10 I spoke to executive on help line 198.He told me to send your request from your corporate email ID than only we can take action.Again I sent mail from my official Email ID for same same request on 28/07/2010. But before that many times I spoke with their several executives about my request no one told me that.they only told it will take next 24 to 48 hours to discontinue your service.Even I asked one of the executive is it required to send request from my official email ID.He said not required, as your request is already registered with us.After my request I not even using that line.As my billing date is 10 of every month,so I requested on 8th of July. But now because of WRONG guidance from their help line my connection is still unnecessarily active.Every time their auto reply to my mail stated "We acknowledge the receipt of your email. We will contact you within the next 3 working days".But still no action.You can check with Vodafone database whatever information I provided is true.So in this issue what should I do If they charge me current month rental?Because they already taken one month rental in advance in my first bill.This very worst experience I have faced from such a huge organization.
Vodafone Essar Cellular LTD — Postpaid Billing Problem
Dear SirI taken 2 post paid connection in vodafone, 1 New post paid connection & Other one is prepaid to post paid on 13-Nov-2010, Connection activated on the same day and CUG is also activated on that day it self i receive the sms for the same my bill has been generated on 09-Dec-2010, My Out going usage mostly CUG Calls Other calls is ver very low Example Less Then
30 Mins For this [protected], And My other numer i dono,
My Bill Amount is 875, I paid activation charge Rs 275, 175 Rs for bill amount vodafone is cheated me so kindly take the acation for the same. am very upset duee to this.
Thanks & Regards
Vidyakar
[protected]
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Vodafone — discontinue of service
Sir,with reference to the above subject, I would like to inform you that i has discontinue the service of Vodafone Mobile No. [protected] on 03.10.2008 and i had also given a letter in writing to your Representative Mr. Pavin, vodafone gallery, at Goregaon [west], S.V.Road, Mumbai - 400 062. but there is no respone from Vodafone side & they are sending every month thier bill & asking for bill payment & harrasing on telephone for bill payment so that final request from our side after which I will be felft with no option but to approach Consumer forum / Court & press for the mental harassment which I am facing because of mall practices of your telemarketing people & without my mistake of my goodself.