[Resolved]  Vodafone — Even After Cancellation request they are charging for every month for postpaid service

Address:Chennai, Tamil Nadu

Sir,

I have cancelled my postpaid service two months ago. At April an vodafone executive named Mr. Mushqtaq has came to me and collected Rs.200/- for cancellation. But at May a bill has came from vodafone asking them to pay Rs. 500/- . As I have cancelled my service, I haven't replied to him. After due date, a lady from customer care shouted and said that vodafone will file complaint against me. Therefore, I went to vodafone store, and I paid Rs. 500/- with great hesitation and I said to them to cancel my postpaid service. They agreed me that they will cancel. But Now they are torturing us to pay the due amount still. Today (June 7,2012) I have called the customer care, One Customer Care person said that I have to pay bill till June 7,2012. Then Only we will cut this service. I said to the customer care to cancel all my vodafone lines. If it Happens again, I will file complaint against such unresponsible fellows regarding this mental harassment. And also I will suggest my friends to cut vodafone service. Whether Vodafone postpaid service is Just for cheating.

Cancellation Requested Mobile No: [protected]

Regards,

Sathish
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Dec 16, 2016
Complaint marked as Resolved 
Verified Support
Jun 07, 2012
Vodafone India Customer Care's response
Hello Sathish,

We would like to inform you that your request has been registered and will be processed at the earliest.

Regards,
Vodafone Customer Care
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