[Resolved] Vodafone — Excess amount deducted- Prepaid | |||
Complete cheating. I recently migrated from Docomo to Vodafone. Vodafone confirmed me MNP offer for new customers as 30p/min to all mobiles all over india. It worked well for 10days. However from then it is over charging and deducting all my balance. For 30 seconds it charged 0.66 paise. Do not know the logic behind this. When I checked with vodafone people, they said this is an issue and raised a concern on behalf of me and promised to get back with solution soon. Complaint number[protected] There is lot of mismatch with each call cost deduction. Please assist at the earliest. Thanks Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Verified Support Apr 05, 2013 Vodafone India Customer Care's response Hello Pendela, Please share your contact number with us at http://bit.ly/17gHSFK and we will get back to you with assistance. Regards, Vodafone Customer Care. | |||
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vodafone pre paid — amount deduction
i am using vodafone pre paid card, on 11th june i have got an SMS that ur mobile is activated with missed call alert service and Rs 30 is deducted for the same.i have not sent any sms for activation of suc services...without my requirement, they have deducted Rs 30 and activated the service.