[Resolved]  Vodafone — Extra charges which I never called

Address:

Hyderabad, Andhra Pradesh

From: Umesh Dubraj Gajul
Sent: Thursday, March 14, 2013 7:18 PM
To: 'andhrapradesh.[protected]@vodafone.com'
Subject: [REF:[protected]]RE: Your Vodafone E-Bill for Account No :1.90170167

Hi,

A Gentle Reminder 2!!

Docket no: [REF:[protected]]

Can you please look into ASAP?

Regards
Umesh Gajul



From: Umesh Dubraj Gajul
Sent: Monday, March 11, 2013 1:18 PM
To: 'andhrapradesh.[protected]@vodafone.com'
Cc: corporatecare.[protected]@vodafone.com
Subject: RE: Your Vodafone E-Bill for Account No :1.90170167

A Gentle Reminder!!

From: Umesh Dubraj Gajul
Sent: Thursday, March 07, 2013 5:30 PM
To: 'andhrapradesh.[protected]@vodafone.com'
Cc: corporatecare.[protected]@vodafone.com
Subject: RE: Your Vodafone E-Bill for Account No :1.90170167

Hi Nodal officer,

A Gentle Reminder!

I did not got any response from Customer care. Can you please look into it ASAP?
I have been charged Rs 378/- which I did not even called the [protected] number while I am on roaming.

Also For current bill period FEB'13 month I have been charged Rs 50 for Itemized bill.
Itemized bill charges will be FREE to me.




Regards,
Umesh Gajul

From: Umesh Dubraj Gajul
Sent: Tuesday, March 05, 2013 12:40 PM
To: corporatecare.[protected]@vodafone.com
Subject: RE: Your Vodafone E-Bill for Account No :1.90170167

Hi Team,

Any update on this?

Regards,
Umesh Gajul

From: Umesh Dubraj Gajul
Sent: Friday, March 01, 2013 11:37 AM
To: corporatecare.[protected]@vodafone.com
Subject: FW: Your Vodafone E-Bill for Account No :1.90170167

Hi Team,

For current bill period FEB'13 month I have been charged Rs 50 for Itemized bill.

Itemized bill charges will be FREE to me.

Also I can see that I have been charged Rs 306 and Rs 27 on dated 18 FEB 2013

I have not called [protected] number.
Please see as below in the screenshot.

Please look into it ASAP.



Can you please revert back the charges and let me know the final amount to be pay?

My details as below:

My plan: VF AP Special 199
Number: [protected]


Regards
Umesh Gajul