[Resolved] Vodafone — Extra Deduction | |||
Dear Concerned Person This is to certify that undersigned is using Vodafone Mobile No.[protected] since Novemebr 2010 Now I am facing extra deductions from my account balance, call rates are not fixed, some time they deduct 0.5 rupees even for 13 seconds and sometime 0.6 rupees for 32 seconds As per customer helpline my call rates are 1.2p/sec for vodafone to vodafone network and 1.5p/sec for other networks but my deductions are always extra I have tried to make my calls as per these rates with customer help line but they ignore me and put phone on hold or disconnect I request you to make reimbursement of my extra deductions and discontinue these deductions Regards Mahboob [protected] Was this information helpful? | |||
Dec 23, 2016 Complaint marked as Resolved Verified Support Jun 25, 2012 Vodafone India Customer Care's response Hello Mahboob, Please share an alternate contact number with us here http://bit.ly/KX8Ydd for us to help address your concern better. Regards, Vodafone Customer Care | |||
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