[Resolved]  Vodafone — faulty bill and no service

Vodafone — Faulty customer care service

I have purchased vodafone connection([protected]) on 23-April-2009 since then vodafone has not done my address verification correctly.
I have submitted proofs of my address and income more than 3 times (by handing over the xerox copies personally, by email, by fax). I visited your vodafone store located near Malhar Cinema Thane-West more than 10 times in this regard. But no use!

There is no mistake from my side. The address verification failed 2 timed only because of your mistakes mentioned below:

1. The person at your Soham-Sakshi Mini store (Located on Gokhle Road Thane-W) taken down my address wrongly. Your verification personnel dint got the address properly hence the verification failed. I proved this point at your Vodafone store (Located near Malhar cinema, Gokhle road Thane-W). I provided the house rent agreement as a proof which was provided at the time of purchase of card. The mistake was from vodafone mini-store's side.
2. After giving the correct address details the person reached at my residence. It is a bachelor accommodation, but on that day my roommates mother had come to our house. She was not knowing my full name and she confirmed my half name. At this time the verification person should have called me on my cell number or on my other alternate contact numbers. But this has not happened. The mistake is from verification personnel.

This is 5th time my connection is being disconnected. All 5 times the connection is disconnected without informing me. This has caused heavy inconvenience to me and my family.
You can track all my communication with your services. When my connection was active I was calling daily requesting for my address verification, credit limit extension and ISD activation.

I have met Mr Harish/Anirban of Vodafone store (Located near Malhar cinema, Gokhle road Thane-W) and told him about the consequences. My ref No is:[protected]. He has assured me that my connection will start today by afternoon but still it has not happened.

Its the same situation with me too

Vodafone — Faulty Services

I have been facing network related problem at my residence, i have complaint several times ince April 2009, however till date the services are not improved, i am facing huge losses because of this faulty service of the network provider, They are fooling me since 9 months that the problem will be resolved in next 3 months, again today they give me the same replies and no responsilities have been owned by the company

Vodafone — no service

my mobile service has been disconnected for three times . last time i have given appln that i m staying at the flat since 2000. who is coming for verification is ? if vodaphone wants i myself will take any officer from my car to my building and prove that i m staying in the same building . Why this harrrassment ? I am professional my mobile is very imp for me As your service WAS good i have continued your service . But last 15 days really i have lost so much because of your wrong verification . what sort of customer care you are taking ? Please i m requesting to stop this and pl connect my service . I am paying regularly . I have shown all original documents for three times what else you expect ?

Hi Purnima,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/c3bee2 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — no service

i m using my number [protected] from 10 years but from 10 days it is showing no net work so custemer call also not possible but some time it connect auto for some time please solve my problem either i will change my net work