Address: | North West Delhi, Delhi |
I bought this Vodafone Postpaid No. [protected] few months ago with a rental plan of Rs.149/month in which I got 5000 secs & 150 sms to use.
Vodafone automatically, without informing made a bill of 25 days & decreased my usage of 5000 secs to 3700 secs. If you calculate, I should have got at least 4300 secs.
Also, the very next month I lost my no. & I called voda people to block my no. & permanently shut it down. They affirmed ! Now after 2 weeks they have sent me a bill worth Rs. 270 approx. whereas I'm not using the no., Infact I dont even have that sim with me.
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This is Daljit Singh and recently I have port my number [protected] from airtel to Vodafone, at the time of port I have filled an application form and instruct that sales guy to start my internet pack from day first.
He informs me number will activate within week but number start after 20-25 days.
after started the number very next day Vodafone stopped my outgoing then i called up customer care lots of time but there is no response from customer care finally I visited Vodafone store 3b2 to resolve my problem,
The lady sitting there told me, my outgoing is barred because my limit exceeds but i told her i have just started my number yesterday and how it is exceeds.
After checking in system she told me this limit is exceeds due to internet usage but I told her i have started my net pack from day first she told me Vodafone net pack is activated but due to system up gradation of software this happened,
But I paid the bill of amount 500 hundred rupees my number's out going started. Same thing happened again next day then again I visited Vodafone store then they started my outgoing again. i reconfirm about my Vodafone net pack they confirm me that activated on my number.
But now i received my bill there in no discount on my number. I have logged a complaint on customer care lots of time but they don't want to listen anything please tell me what I have to do now.
Daljit Singh
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