[Resolved]  Vodafone — Fraud bills

Address:Karnataka

Hi,
I am using 2 Vodafone 3G postpaid dongles [protected] & [protected]. I am repeatedly getting higher bills, irrespective of my usage.

The service on both the numbers was discontinues from since 18+ days with the reason to make interim payments on unbilled usage, which I am much sure did not crossed my 3G connection plan limit. and still I am got a bill of 5K+ and 3.5K+ on my both the numbers. You are asking me to pay for what I had never used.

This is a fraud bill. I am very much disappointed with the service Vodafone and its so called "happy to help" customer care.

Pls consider as a serious matter and stop cheating with customers.

Thanks & Regards,
Sachin
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Dec 6, 2016
Complaint marked as Resolved 
Verified Support
Dec 15, 2011
Vodafone India Customer Care's response
Hello Thangammal,

Thanks for writing to us. Please be informed that one of our executives will get in touch with you at the earliest with assistance. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Mumbai
Verified Support
Nov 27, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share your contact number with us here http://bit.ly/QmHLC6 and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — Frauds happening from this number

I want to know the owner of [protected] vodafone number. He did money fraud with me.
Please mail me urgently asap.
Bill received this month for number[protected] is very very very high. The usage is not to that extent. All fraud billing done by vodafone. I dont understand why this is been done. Charge only for the calls / messages which are actually done. This is happening since months now. They sent 1000 SMS to pay their bill but will never look into these fraud things happening in Vodafone. This is really bad. Some one called Relationship Executive will also call if all fine inspite of informing them 100 times they are least bothered. I dont have any ISD facility... Just make some STD calls thats it. To sum up I make calls for somewhere around 200 minutes a month for which my bill should be inclusive of tax and everything Rs 400 - Rs 500/- God knows how it comes to Rs 1000/- Worst billing system or manual manipulation in the bill by Vodafone.This should be really taken care o[censored]rgently or Vodafone will be in a very bad shape in the days to come. Last option to cancel all the connections thats it...............

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