[Resolved]  Vodafone — froud sweeping vip no.

Address:Jaipur, Rajasthan

Dear Sir,

I was using a goldan Vodafone number prepaid[protected]

My name is shakil khan

My sim was not working so I visit at vms/vs/111/nodal they said that number has been swep from Vodafone distributer.

But I not request for sim replesment- port out and vms exe. Said that number ([protected]) was replaced 1-jan-2013 TIME-6.PM. by a M.R.ISHAK DISTIBUTER FARUK TELECOM CRM-SIM-[protected] & [protected].

So I want to know that how it is possible as I am using a number so why my sim replace

This is my business number I am facing very problem and I am loosing my business.

So plz provide call detail 1-jan-2013 time 6.p.m. to 2.00 p.m. 2-dec-2013+sweping document+ M.R.ISHAK DISTIBUTER FARUK TELECOM CRM-SIM-[protected] & [protected] is block & terminet urgent base

Sir last time my one prepaid number was also replaced by any another person on 1-dec-2012 number was [protected] name is salim khan so visited at VMS/VS/or nodal office for get this number again name of same name salim khan

Till now 34 days has been gone but no any proper salutation/answer not received from Vodafone . that was my business number and I am losing my business from 1-dec

Now 2 case has been over and 2 sim replacement has ben done with out any information

I waited about 35 days for your revert and get these sim card again but there is no any improvement about my these case so nw I am taking legal activation against Vodafone Company or CEO Mr. Anand Sahai for fraud SIM replacement . now I has been registered FIR today in police station /consumer court/Trai.

In last 30 days 2 sim replacement case has been happened with my self. I hope after these 2 case who was replaced sim card Vodafone will take legal action and will be terminate these guys .

These connection is running on my name if any person replace sim card and misuse my card and called to any terrorist.

So I have no any responsibility after 1-dec-2012 to till now and the responsible person will

1. Vishu Verma ([protected] ) who has replaced sim card

2. Isak ([protected] ) who has replaced sim card

3. Munir ([protected] ) who has replaced sim card

4. Nodal Office ([protected] )

5. CEO of Vodafone Anand Sahai .

I will wait today till 12.00 PM for your revert and with my both numbers and my lost money and lost business money.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
May 29, 2012
Vodafone India Customer Care's response
Hello Vineet,

Please share your number here http://bit.ly/KpmJyK and we'll get back to you soon to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 09, 2013
Vodafone India Customer Care's response
Hello Shakil Khan,

Please share your current and alternate contact numbers with us at http://bit.ly/WMKNgY for us to assist you in the best possible way.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Vodafone — sim replacement took 9 days

SHAME! - took 9 days to get a sim replaced

Worst ever service that I have experienced in my life. Emails are replied to without understanding the urgency or question. It took 9 days for Vodafone to provide a replacement sim that worked and I had to visit their store, calle customer care, call my relationship manager and use influence through my admin team. Can you believe the impact on my business.

What’s worst is when I wrote right to their leadership even then they couldn’t compensate for their failures.
terminet vodafone store & ditributer bcz very big crime 420

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