[Resolved] Vodafone — Mentally harashment even after making my full payment | |||
Complaint of Vodafone Postpaid Connection Dear Sir/Madam, This is to bring to your knowledge that I had Purchased a Vodafone Postpaid Connection on , July''09. I actually made payment online through ICICI Bank netbanking on 02/04/2010 at 10.30 am amount Rs.2323.& the due amount was Rs2337 & the due date was 07/04/2010.& on 03/04/2010 i got a call from vodafone executive to deposit my due amount & I told them that i had made my payment online yesterday.They said ok. Then same day around 3.00 pm they stopped my outgoing & incoming calls. Same day(03/04/2010) When I spoke to the customer care department at 8.00pm ,they said due to the outstanding amount they can't open the services.Even i said to record my transaction no. that i made through the netbanking.He said when they update the payment then they would be able to open my services I again said ok. Next Day(04/04/2010),When I spoke to the customer care department at 8.00pm they said actually we had received ur payment but we can't open your services,u will have go to vodafone store & will have to deposit again the same amount by cash then we would open ur services.I requested that guy to open my incoming calls.So that my near & dear one contact me any time because i m far away from my house(Kanpur) & i m living in Ghaziabad.But he refused to to so on my request. Due to this carelessness of vodafone services i might be thrown out from my company because my bosses r trying so many times to contact to me Due to this i m mentally torchered by vodafone So I request you to kindly look into the matter an do the needful. Payment Updation Date- 04/04/2010 at 20.219pm Transaction No.[protected] Bank by- ICICI Bank Complaint No. 75950845 Executive Name- Mr.Virendra Vodafone Mobile No. [protected] With Regards, Sushil Singh Gaur M.[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir/Madam,
i am using the telephone number [protected] from the name of peoples education society & trust, i am on of the employee this trust, nehru nagar bgm. I got the bill of dec 2010 Rs.1149.00 which i have paid on[protected].30pm at Belgaum one, and the trasation number is CDS[protected] transation Date[protected].I got two three calls from your vodafone office saying that bill has not been paid, but i have told them i already paid throw Belgaun One who is authorise representative to collect Vodaphones bills.
After one week that is today morning i am getting voice messaging before i could call to any number saying that your payment is over due kindly pay for non intruption in your communication.Sir kindly look in to the matter payment is online and please delete my voice message from my mobile phone which is causing me the disterbane
i am using the telephone number [protected] from the name of peoples education society & trust, i am on of the employee this trust, nehru nagar bgm. I got the bill of dec 2010 Rs.1149.00 which i have paid on[protected].30pm at Belgaum one, and the trasation number is CDS[protected] transation Date[protected].I got two three calls from your vodafone office saying that bill has not been paid, but i have told them i already paid throw Belgaun One who is authorise representative to collect Vodaphones bills.
After one week that is today morning i am getting voice messaging before i could call to any number saying that your payment is over due kindly pay for non intruption in your communication.Sir kindly look in to the matter payment is online and please delete my voice message from my mobile phone which is causing me the disterbane
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Vodafone — Service stopped even after full payment.
Dear Sir/Madam,I have made my vodafone mobile phone payments on time but they have stopped my mobile services saying they have not received my payments. I even crossed with my bank the same cheque has been debited from my account and transferred to vodafone. Even submitted my statement as proof of deduction but got i very bad resposne from vodafone they said they wont start my services until they receive the payments. now what i can do about this i have given them the proof also along with the payments debited from my account.