[Resolved] Vodafone — GPRS service/connectivity is simply pathetic

someshwarparate

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra

Hi,

I have done MNP to Vodafone through our corporate scheme at Tech Mahindra. but since then, I am hardly able to use GPRS for browing Internet or related services. I have raised the complaint almost 3 weeks back, but haven't got any resolution so far.

Despite having 5GB included into our corporate plan, I could hardly able to consume 100MB due to such "PATHETIC" connectivity. Also, when I use my 3G handset as a Modemn, it never connects....... download speed is just 0.0 kbps....... :)

I hope concerned authority would look into this matter on priority........

-someshwar

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Dec 17, 2016

Complaint marked as Resolved

Verified Support

Sep 11, 2012

Vodafone India Customer Care's response Hello Someshwarparate,

Could you please share your contact number here http://bit.ly/TMUqxT for us to assist you further?

Regards,
Vodafone Customer Care.

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Comments

someshwarparate

from Noida, Uttar Pradesh

In spite of many requests and "so called" resolutions from Vodafone network teams, GPRS on my corporate connection "[protected]" is still running pathetic. absolutely no connectivity, neither I can browse on by 3G phone nor I can browse using it as modemn with my Laptop/Desktop.

is this the speciality of Vodafone under corporate scheme or what? suggest me the good reason, why I should continue paying you for the same? would you reimburse these charges?

-Someshwar, [protected]