[Resolved]  Vodafone GSM Service — re-payment of payment made for transferring my no from prepaid to postpaid ([protected])

This is regarding my payment of 500 rs made to vodafone to migrate my mobile no ([protected]) from pre paid to post paid,
as due to poor service of vodafone executive and customer service center people and wrong commitment, i have asked to cancel my request
but the charges to get activated this service i.e Rs 500, i have already paid to vodafone company,'now becoz i didn't avail this service,so kindly refund my money as soon as possible.

even i also want to update you my feedback on your service.

1- The day i made request,vodafone sales executive ranged me no of time in a same day to collect my documentation for the same,where in i have already been communicate to him that i am not having my residence proof,but he said he don't required any Address proof, In the late evening he took my application form.

2- At the time of filling application form, He asked me for my address then i said you write down my permanent address which is my father address but i don't stay there. he said kindly provide same address and he didn't ask for the proof.

3- when the CPV guy came for visit on my father address, he called me, then i confirmed him that this is my father house and i don't stay over.

4- after this i received a call from vodafone employee person (MR Alok Ranjan) Mobile - [protected] and asked me for the same, then he confirmed me that if i send him my present address Prof then he will activated my post paid connection, i did send him my address scan copy over his mail id, after this he stoped picking up my call,

5- even i visited vodafone care office at vikasmarg but they were also passing the balls and showing helpless on my issue.

6- even i am trying your nodal officer no mentioned [protected] but no one pick up pone.

After all this, I request to TATA Indicom and they served me in such a manner that in 2 hours i got my connection and service at my door.

Mobile No- [protected]
Provided New Sim No- [protected]
Dated - 9-11-09


i am trying to conatct vodafone since 3 weeks and i have not rcvd any revert. still i am using my prepiad connection

Thanks '
Regards:
Vikas tyagi
[protected]