[Resolved] Vodafone — Renewed GPRS Plan without any alert message message

lakhanikaushik

from Ahmedabad, Gujarat

Address:

Gujarat

Hello,

My name is Mahesh Lakhani & My Mobile No. is [protected]. I am using vodafone's prepaid service. Last month i activated 1 GB GPRS plan for Rs. 96. Generally they are alerting me every month with a message for auto-renew. But this month they auto renewed my plan without any alert message. This month i wanted to cancel this plan but they cut Rs. 96 from my balance. Now i want my Rs. 96 back & want to cancel this plan. Please help me. I talked to Vodafone customer care executive but he said they will not give my money back.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

solved

Verified Support

Nov 28, 2011

Vodafone India Customer Care's response Hello Mahesh,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat