[Resolved]  Vodafone — Internet charges wrongly charged

Address:

Gujarat

In my bill cycle 07/10/2011 to 06/11/2011 i was been charged Internet charges of Rs. 1172/- + service tax on the same.
Also i was been charged Rs. 83.1/- on V2V mins plan which i already got deactivated 1-1/2 months back after complaining to Nodal office Gujarat, i got an email back saying we are ready to reverse Rs. 83.1/- charged by us, and not Rs. 1172/- + service tax as Internet was been used by me. I mysel[censored]ses my no. [protected] (Vodafone) i have never activated or used any Internet services before on my no. on 25th Oct i planned to take a data net plan and for that i visited 8-10 times to vodafone stores as Diwali holidays were coming. In the same period bill was shoot up by Rs. 1172/-+st saying you have used Internet. Same thing happened 3-4 months back with my brother no. [protected] (vodafone) he took a data plan and in the same month he was charged Rs. 1000/-+ after almost complaining for a month and so much of harassment he got it reversed as it was wrongly charged by the service provider. same thing happened to me now. I have paid my Nov bill but i am fighting for justice for almost 1 month now. I was to seriously register a complaint against vodafone so that any other customer does not bear this again and again.

Please look into matter as early as possible.

Thanks for your cooperation.
Warm Regards,
Punit Sarda
[protected]
[protected]@gmail.com