[Resolved]  Vodafone — Customer care assistance

Address:Guntur, Andhra Pradesh

This is Samba Siva Rao, Last Month 17th, I have taken a duplicate sim with the number [protected], because i lost it, around 20 Customer Care representatives and three vodafone stores professionals have assisted me for the activation of my sim card, but the surprise thing is every body will give their own assumption about the problem "Active Call Barrings" when i am trying to make a call. but, nobody solved my problem.
A Vodafone distributor in my home town Piduguralla who don't have high pay scale, professional qualification etc. activated my sim card within 24hrs.

He specified the problem as follows
1.Vodafone store gave dummy sim
2.They never try deactivate my already activated call barrings at the time of sim block

Because of those professionals who don't have knowledge regarding the problem of customer I have visited the store three times from 50Km distance and I suffered because I mentioned that number as my contact in campus recruitment drives.



Finally on 6th OCT a distributor activated and now I am converting to BSNL network.
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Aug 13, 2020
Complaint marked as Resolved 
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our mob.no.[protected], amt.deduct rs.99 of ring tone, but we have no any ring tone download 1.41am.we.call customer care, but reply by executive you are dial ring tone download option at 1.41am, so i cannot help to you.

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