[Resolved]  Vodafone — Harassment of Vodafone and customer responsibility

HI, Below are the my discussions and complaints numbers as below, so kindly resolve asap because 11th Oct 2013 is my last day. This was my first conversation between Vodafone customer care peope, Hi, I am Siva My Vodafone number is [protected]. On 21-Sep-2013 I received a message from VA-611111 saying that"Only for you! RC 98 gives 1.15 GB free 2G data valid for 28 days. Offer valid only till 23-Sep-13. Dial *121*098# to activate" and when I dialled and activated the same I received 650MB of Data for 21days validity which is not the same as it is mentinoned in the message. When I Dialled for Customer Care to file a complaint they were very irresponse and were disconnecting the call. Finally some how I was able to lodge a complaint No: [protected]. My 1st call to customer care on 21st sep was at 8:21PM to Prabhakar, 2nd 8:47PM Sandeep, 3rd call is on 22-sep-13 12:24AM Sabbir, 4th 12:38AM Satish, 5th 12:44AM Ashok, 6th Call 12:59AM Vijay Challa and 7th 10:33AM Sailaja. And Now I am unable connect to Customer Care and also my problem is not resolved. I am Helpless using this Vodafone Service. May I expect atleast my problem gets resolved or I should repent using this service. Thanks.. this was the second conversation in vodafone chat with stefii(customer live chat person) Welcome to Vodafone Chat ! Thank you for your patience, a Vodafone Service Desk Agent is now available. {Steffi}Good Afternoon. You are chatting with Steffi. How may I help you? {siva}Hi {siva}GN.. {Steffi}Hello, how may I assist you? {siva}I have reacharged 98rs for data pack {siva}on 21st septmbr {Steffi}Okay sir. {siva}On 21-Sep-2013 I received a message from VA-611111 saying that"Only for you! RC 98 gives 1.15 GB free 2G data valid for 28 days. Offer valid only till 23-Sep-13. Dial *121*098# to activate" {siva}when I dialled and activated the same I received 650MB of Data for 21days validity which is not the same as it is mentinoned in the message. {Steffi}I will definitely assist you. {Steffi}Are you inquiring for the same number: [protected]? {siva}yes {Steffi}For security verification purpose, please provide Your Date of Birth registered with us. {siva}this was Compaint No: [protected] {siva}28-Aug-1982 {Steffi}Sir, the number you provided is not matching our records so please provide me with the last recharge amount. {siva}I have raised complaint on 21st sep 2013 {siva}150rs after that 98rs {Steffi}Thank you for the information. {Steffi}Let me check this for you. {siva}okay, {Steffi}May I please place the chat on hold, while I retrieve this information for you? {siva}sure {Steffi}Thank you for your permission. {siva}its okay {Steffi}Thank you for your patience. {Steffi}Sir, as I checked that for you the issue that you informed me is very much true so I have taken down the complaint for the same. {Steffi}Please confirm if you are online. {Steffi}Kindly confirm if you are still online. {siva}Hi {siva}small issue with net connection {Steffi}Sir, I have taken down your complaint for the same. {siva}I have already raised complaint and that i have mentioned above for same {siva}today is 2nd oct 2013, when it got resolved {Steffi}I know that Sir, but still that problem was not solved so I raised again the complaint. {siva}11th oct 2013 is last day for data pack {siva}since 10days the problem not resolved then when can i expect resolution {siva}When I Dialled for Customer Care to file a complaint they were very irresponse and were disconnecting the call. Finally some how I was able to lodge a complaint No: [protected]. My 1st call to customer care on 21st sep was at 8:21PM to Prabhakar, 2nd 8:47PM Sandeep, 3rd call is on 22-sep-13 12:24AM Sabbir, 4th 12:38AM Satish, 5th 12:44AM Ashok, 6th Call 12:59AM Vijay Challa and 7th 10:33AM Sailaja. And Now I am unable connect to Customer Care and also my problem is not resolved. I am Helpless using this Vodafone Service. {Steffi} [protected] is your complaint number {Steffi}you will get a call from our team and they will do the needfull. {siva}4th time you people are telling me same thing {Steffi} you will get the call within 4-oct-13 18.00 {siva}since last 10days {Steffi}Sir, today I raised the new complaint for the same so that your issue gets resolved fast. {Steffi}Is there anything else that I can help you with? {siva}okay, thanks {Steffi}Thank you for contacting Vodafone web-chat. Have a nice day. This was my first complaint No: [protected] this was my second complaint No: [protected] Both complaint No's were not yet resolved but my due offer due is very near to end. Really I'm frustated with this vodafone service. So, Kindly resolve my issue ASAP. Advance Thanking You, M Siva siva.[protected]@gmai.com