[Resolved]  Vodafone & HDFC Bank Bank Collections — Customer Harassment

Dear Mr Kaul,

We would like to apologize on behalf of the bank officials - all our representatives are trained to be polite and respectful with customers, and we sincerely regret if the behavior of our agents has caused you distress.

We would also like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com. Please mention the id TTU[protected] in the subject line of your mail with the details regarding the calls, their purpose, as well as your contact details. If we find your number listed incorrectly against the details of another customer of the Bank, we shall strike it off the records and ensure you don't receive such calls in the future. Once again, we would like to extend our apologies for any inconvenience caused.

Regards, Customer Assistance, HDFC Bank

If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.

HDFC Bank — Customer's harrashment

Dear Customer forum dept,

I am Praveen Sharma. I hold a H.D.F.C credit card. I have made a purchase of laptop and converted the payment in 9 EMI . After that, bank says to pay 3 EMi in advance in 1st month. then each month 1 EMI. Then why they callled it 9 EMI. this is a 7 EMI system. they cheated customer. I have contacted bank. they have not satisfied me. They forwarded complain and never revert back. I had a worst banking service from H.D.F.C bank.

Customer Assistance HDFC Bank is that official reply From HDFC bank ??