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[Resolved]  Vodafone — Suspended SIM Card

Dear Sir

I have purchased a new SIM (number [protected]) of Vodafone from a retailer in my locality on 20th March 2010. I am able to use the service for approximately three days. However the service got barred and I am unable to make calls or send SMS nor receive calls.

At the time of buying the new SIM I submitted the necessary documents. Approximately after four days I got a message saying that the document I submitted was rejected/incomplete and asking me to submit afresh so that the services may be restored. I did so on 27th March 2010. However till to date the service have not been restored. I called up customer care[protected] many times as well as visit the retailer many times. But my problems have not been solved. The retailer called up an agent at [protected] who said the service will be restored but was not. I myself also called the agent up many times who told me that I will get the service back.

Please look into the matter. As per Vodafone's request I have submitted the required documents two times but still I am unable to benefit from the service. Whenever I called up Vodafone Care their replies are different each time I called up.

Please help me so that I may be able to get the service back and benefit from it.

Sincerely

B Thawnsonmuan
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Aug 13, 2020
Complaint marked as Resolved 
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nil............. — card suspended

Respected Sir!

I am Gopinathan I am operating a SB account at Tiruppur branch from the year of 2008. A few months back I tried to authenticate my card for 3D service for purchase on line Railway tickets. But unfortunatly 3D facility is deactivated.(Fault may be mine, ) And a few days before received a mail to y ID, I was notified , and asked to re activate my debit card I attempt many time but results the server was not found. now my card is suspended. I request you to guide my in this subject. to make every thing successfully.

my A/C no;[protected].

date of issue;02/05/2008

Card number:[protected].

I am waiting for your reply.

Thanking you,

N.Gopinathan.
Hi Thawnsonmuan,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/cM1fqP and we’d be happy to help.

Regards,
Vodafone Customer Care.
Dear Sir,

I have vodafone post paid no. [protected]. Since last 5 month my cell sim has been suspended, due
to we are getting appro. 15days late payment. In the min time one lady Mrs. Radha cal to me for
payment. And also pressure me the if are not pay this amount, will going to leagal suddenly.

After that day i do not pay the outstanding amount. But now we paid the all outstanding of my cell fone to
your recover agent.

After payment my cell sim has been suspend so far. Kindly look into the
matter and reactivate my cell at an earlias, so that we can satisfied from your service

Regards
Raju Murlidhar Bangre
Nagpur
[protected]
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Dear Sir,

I have vodafone post paid no. [protected]. Since last 5 month my cell sim has been suspended, due
to we are getting appro. 15days late payment. In the min time one lady Mrs. Radha cal to me for
payment. And also pressure me the if are not pay this amount, will going to leagal suddenly.

After that day i do not pay the outstanding amount. But now we paid the all outstanding of my cell fone to
your recover agent.

After payment my cell sim has been suspend so far. Kindly look into the
matter and reactivate my cell at an earlias, so that we can satisfied from your service

Regards
Raju Murlidhar Bangre
Nagpur
[protected]

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