[Resolved]  Vodafone — CUSTOMER CARE SERVICES ARE NOT WORKING

Address:Hyderabad, Andhra Pradesh

Not able to contact customer care executive using [protected] or 111 or even complaint forum 198
when we press 9 option to talk to executive it comes back to main menu in [protected] and 111
in case of 198 it says can not process at this time.

This is happening all the time.
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone is deducting the balance frequently and customer care is not responding
same problem is occuring with me. vodafone is deducting balance without any reason. and customercare is not responding
hello
what the hell is this? y r u deducting my balance without any reason. i hate vodafone. if tried to contact vodafone 198, then saying unable to process your request. 111 is chargable. but why to call 111... first you deduct the balance then charge for complaining. aahh. this vodafone company should be devastated.
Customer service is utter waste. They drduct money from our account but whn we call them, they r not responding. I will go to consumer court for this problom.
Same happening with me. They are activating all stupid services like dance, Hollywood videos etc and deducting balance. They deducted my balance from 1000 to now zero and I am helpless.
The customer care number is not working at all, each time we press 9 to talk to customer care executive it again goes back to main menu.
I am going to consumer court for complaint against them now.

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