[Resolved]  Vodafone — In appropriate Deduction of Balance

Address:

Mumbai City, Maharashtra

I m using Vodafone([protected]) Internet Blackberry Plan 399 which is unlimited downloading and Uploading Plan. But since two days I m noticing that my Internet is not working properly and when it works a bit, my balance starts deducting at quick interval. I have called Vodafone care (rekha,ajay ,sachin,madhu,mohsin etc)for more than 7-8 times on 198 but every time the person gives different foolish reasons. I have request many time to transfer my call to senior but the senior are also not listening to me , they pretend that its my fault every now and then. Even I visited Blackberry service center as per they said but nothing happened as Blackberry person said this complain is not from our side contact Vodafone care, So i visited Vodafone care Store in Santacruz W and met Vijay their, He saw my mobile and did some configuration and said now I guarantee you that your balance will not be deducted in future. Never the less as I left the Vodafone care office ,just after half an hour again my balance started deducting. I m fed up .Now the Vodafone care 198 are not ready to talk to me properly and even they are not ready to take down my complain.
I hope my request will be entertained soon.

Mobile Number: [protected]