[Resolved] Vodafone - In — reluctant to change from post-paid to pre-paid, frequently mob No. barred | |||
VODAFONE-IN WORST & FRAUDULENT SERVICE: I respectfully submit that an add has been delivered to my mobile from Vodafone-IN stating the availability of fancy number under post-paid system and be converted into pre-paid system in 3 months. I purchased the sim card @ Rs.350/- and have been using. They charge monthly rent @ Rs.199/- plus call charges. As I feel it exorbitant, I contacted the customer care at Pondicherry, one Mr Venkatesh (Mobile No.[protected]) for plan migration from post-paid to pre-paid. He asked me for a formal request through his email-ID (venkatesh.[protected]@vodafone.com) and the same was complied with. After submission of my request for plan migration, they start tortured me, my sim out-going calls are frequently barred without any prior-intimation. When I dialed customer care complaint “198” one, Ms Kavitha from Coimbatore told me that as if I submitted a request for cancellation of my mobile No.[protected]. I was shocked on “how fraudulent act they play”. I submit that it could be construed that the Vodafone-IN service does sell fancy post-paid numbers to customers and impose exorbitant bill tariff. If they want to change the plan, they start harassment and finally cancel their numbers and sell it to others because I receive frequent messages from IDBIBK bank, calls requesting for one Mr Kalidoss, etc. It may be the practice of the Vodafone-IN service provider. I spent nearly Rs.2000/- for the mobile No.[protected]. I paid upto-date-bill. I, therefore, humbly request your good gracious selves that my mobile No.[protected] may kindly be protected from cancellation as a sabotage of Vodafone-IN and I may kindly be permitted for mobile portability to TATA DOCOMO as I feel that the service of Vodafone-IN is worst and not satisfactory. I pray for early action before cancellation of mobile No.[protected]. Still the out-going calls barring not released after my frequent request since this morning. Thanking you, Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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