[Resolved] Vodafone — inflated bill | |||
i was having a airtel post paid no which with MNP i moved to vodafone in january. first month was ok. second month i bought a new mobile called GALAXY GRAND. With it there was a 2gb data of 3g was free from vodafone. this service was activated on 25th feb. there was no communication from the company how the two months will be calculated. when i contacted on phone they told me it will from the date of purchase. but when bill came they calculated for my phone billing cycle. i didnt asked to activate this service. it was a default activation with the new phone. it had been two months now vodafone hadnot solve the problem inspite they are telling i had consumed data of worth 20000 INR. so whatever our charges are genuine and you pay that. Was this information helpful? | |||
Dec 27, 2016 Complaint marked as Resolved Verified Support Feb 25, 2013 Vodafone India Customer Care's response Hello Aarti, We are looking into your concern and will revert with an update in 24 hours. Regards, Vodafone Customer Care. Verified Support May 09, 2013 Vodafone India Customer Care's response Hello Sanjuagrawal, Please share your current and alternate contact numbers with us at http://bit.ly/ZQUmBr so that we can address your concern better. Regards, Vodafone Customer Care. | |||
 4 Comments | |||
Comments
I had been using vodafone service for more than 10 years (my number [protected])...never faced any hiccups..but suddenly got a inflated bill of Rs 12000K just for internet charges which i never used for just being a loyal customer??. i did pay for call charges(Rs 6000) out Rs 18000K approx. They have restricted the service now. Vodafone executives are still harrassing for non payment of Rs 12000/-. Why would I need the internet Rs 12000/- when one can easily sur[censored]nlimited internet through other sources for mere Rs 500/- per month. I never accessed any of the services other than calling and sms.why should someone give you the service without informing and charge you for the same ? ? i did visit vodafone store explained them the situation, but they are unable to give any kind of satisfactory answers.
vodafone guys, if you are reading this, resolve this..immediately. I would advise everybody not to use vodafone's scamming internet service.
Aarti V
[protected]
vodafone guys, if you are reading this, resolve this..immediately. I would advise everybody not to use vodafone's scamming internet service.
Aarti V
[protected]
please read 12000k and 18000k as 12000 and 18000 respectively...typo error
[protected]
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Vodafone India Ltd — Unauthorised blocking of my number 9923490380
Dear Sir,I have been a customer of vodafone(Maharashtra and Goa) circle since last five years. My mobile number is [protected]. Around two months back my number was blocked without any notice or a call from vodafone. After contacting them, they said that i have not submitted valid documents. Anyways i submitted the documents again and my card was activated. My question is that, though i had submitted my documents way back in 2003, they blocked it.. then why did they continue it to run from 2003 onwards in the first place.
Now on 23/09/2009 suddenly i got message on my cell that Sim registration has failed. Now enquiring i came to know that my number is disconnected.
This the all very disgusting. And not expected from company like Vodafone who call themselves HAPPY TO HELP.
I hope i will get justice here.
Thanks in advance,
Akshay A. Prabhugaonkar
[protected]