[Resolved]  Vodafone — prepaid number is barred

Address:Mumbai City, Maharashtra

i am inder singh bariya, i was an AIRTEL costumer from past 6 years but then due to some service issue i move via MNP to vodafone prepaid, then after 10 days my service active on vodafone, But then in 2/3 days my service is barred when i ask for the reason they told me due to uncompleted form and paper proof. so i been to vodafone malad west on[protected] and submit my passort copy along with all the paper and photos and everything then they start my service but after 2 days on[protected] when i was in the train for rajasthan they again bared my service when i ask for the reason they told the same due to proper id proof,now my number is not working and i was in rural village where i can`t find any vodafone lobby, i found 2 days before and the representative told me that my number is permanently barred, i am using this number from past 6 years each n everyone have this number now i don`t know what to do, yet i am in rajasthan and i am going to be here for more one month i send my id proof and other document with friend to mumbai vodafone lobby but they not taking it asking me to manually came and submit the paper which is not possible for me now, i submit my detail to "pali (rajasthan)" can someone guide me i don`t want to loss my number, my only fault is that i came from airtel, and also this is not possible for me to call on mumbai number costumer care and ask them to do this as they are confused that i have a prepaid number or a postpaid number
i am an prepaid costumer and the sim card provide to me by vodafone`s sim number is[protected]
if you want i can scan and resend my detail`s to you have a look and let me know
i am available on [protected]
(rajasthan number)

Inder Singh Bariya
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i fully agree with this. let everybody be careful when selecting vodafone.


stanly

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information