[Resolved] Vodafone — recharge issue

pankajps21

from Karnal, Haryana

Address:

Uttar Pradesh

my name is pankaj sharma i recharged my vodafone no.[protected] with 118rs,yesterday i received the call from vodafone side that you will get full talk time after recharge of 118 rs then i rechared my no. With 118 rs the recharg ammount gone in tarrif, this is second time happend .when i called customer care they were not giving sutisfactory answer i am very dissapointed from vodafone ,and customer care also very poor

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Dec 27, 2016

Complaint marked as Resolved

Verified Support

Nov 28, 2011

Vodafone India Customer Care's response Hello Pankaj,

Thanks for writing in. Please be informed that the recharge offer mentioned is not reflecting on your number. However, we would like to inform you that there is an offer in which you will obtain Rs. 180/- with the recharge of Rs 185/- on your Vodafone number. Email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Uttar Pradesh (East)