[Resolved]  Vodafone — Mobile Number [protected] - SIM not deactivated before assigning to new customer.

Address:Ernakulam, Kerala

New Mobile Corporate Connection taken from Vodafone last month.
Mobile Number - [protected] (Vodafone - Kerala).
Name: Rahul Somarajan
Company: Cognizant Technology Solutions.
Complaint: Getting lots of calls from different numbers asking for a person called Mr. Purushan.
I think this phone number was not deactivated for minimum time duration required before assigning this as a new connection.
When I checked up with the person who assigned this corporate connection, I was informed that this number was deactivated for 4 years. Vodafone has to really look into this issue.
But how is that in a month itself it becomes so disturbing that I am forced to discontinue this connection.

I was informed to check with the vodafone customer care number, but the customer care executive was also not able to help me in enabling DND OR PDNC service.

I am forced to disconnect this mobile comnnection, else need to get PDNC (Private Donot Call Service) enabled for this phone number to add the list of numbers for which I donot want to receive calls.

Before deactivating this connection because of this reason, just wanted to log a complaint regarding this in site. Hoping that some action will happen for assiging numbers to future customers by Vodafone - Kerala.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

Thanks for your offer for providing new connection as replacement.
But I am sorry. I have taken post paid corporate connection - for not to keep on changing my number frequently. If that was the case I would have easily opted for prepaid connection rather than going for a post paid connection.

I would be closing this mobile phone connection ASAP.
Tomorrow itself after paying the below bill at Vodafone Store, Kadavanthra OR to the person from whom I have taken this corporate connection, I will be disconnecting this.
Mobile Number - [protected] (Vodafone - Kerala).
Bill Number: [protected]
Bill Period: 01.05.2010 to 31.05.2010 (May months bill)

Previous bills I have already paid.

Hope atleast next time you would assign numbers carefully (atleast for corporate connections), after deactivating the number for specific duration as per telecom policy.

Thanks & Regards,
Rahul S

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